Terms & Conditions

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Orders

Domestic: Free shipping on orders over $50.  Please allow 4 to 6 business days for your order to arrive.

International: You may be charged import taxes, duties, and VAT by your local government. These vary in every country.  We suggest you contact your nearest post office for more information on overseas mailed items.

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Out of Stock / Back Orders

If an item is out of stock, we will place the item on back order and ship the item once it's back in stock at no additional charge.  In some cases, we may contact you with an alternative item before sending your order.

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Orders Damaged, Lost, or Delivered Late

Damaged or Lost: Although we try our best to get orders delivered as fast as possible, sometimes we encounter delays that are outside of our control. We relay on third party shippers such as UPS and USPS to delivery your order in good condition. Occasionally mistakes are made by these vendors. Items that have been damaged or lost in transit will be replaced at no additional charge. This may first require an insurance claim to be filed and approved, the exact procedure will depend on the value of the allegation. If an item is damaged or lost. We will not issue a refund, we will replace the item at no additional charge (shipped via regular shipping).

Estimated Time of Arrival (ETA): The ETA quoted on our website is an estimate and is not guaranteed. Shipping ETA's are in business days. Once again, we relay on third party shippers such as UPS and USPS to delivery your order on time. Orders arriving later than estimated will not having shipping costs nor any other fees refunded.  All delivery times are only estimates and are not guaranteed.

Shipping Days: Orders will be shipped the following business day, ie order placed on Friday, Saturday or Sunday will ship on Monday.

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Security

At NaturesBrands.com security is very important. We support the latest internet security standards, such as TLS (Transport Layer Security) to ensure that your sensitive information is encrypted during transit to prevent from being intercepted and decoded.

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Disclaimers

Reviews Disclaimer: In accordance with the FTC guide lines concerning use of endorsements and testimonials in advertising, please be aware of the following:

Reviews appearing on the Nature's Brands website and any of its affiliated sites have been received via phone, text, audio, or video submission. They are individual experiences, reflecting real life experiences of those who have used our products in some way or another. However, they are individual results and results do vary. The Nature's Brands website or any of its affiliates do not claim that these are typical results that consumers will generally achieve. The reviews are not necessarily representative of all of those who will use our products. Additionally, these reviews are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.

Terms of Review Submission: As a consumer/ user of Nature's Brands products, by submitting your review you give Nature's Brands and any of its affiliated websites permission to reprint, reproduce or use the review in connection with our business. You also are agreeing to...

  1. the reprint, reproduce or use of the review will be at our discretion and without compensation;
  2. we may use the review with or without any credit;
  3. we may use a different image or likeness of you in the display of the review at our discretion;
  4. our right to use the review is perpetual;
  5. we may use the review locally, nationally or internationally and such use may be made of any type of media, information or communication (including internet advertising) currently in use or later developed;
  6. you and not someone else composed, submitted, and posted the review.

Weight Loss Supplement Disclaimer: All weight loss supplements sold by Nature's Brands are designed to help promote weight-loss. Our weight-loss supplement SHOULD NOT BE USED IN ISOLATION. It needs to be coupled with a proper diet and a regular exercise program to experience best results. Actual results may vary.

Medical Advise Disclaimer: The Nature's Brands website and any of its affiliated sites do not intend to, and do not, provide medical advice. All content, including text, graphics, images and information available on or through this web site are for general informational purposes only. The content is NOT intended to be a substitute for your doctor's or health practitioner's medical advice, diagnosis, or treatment. Never disregard professional medical advice, or delay in seeking it, because of something you have read on Nature's Brands website or affiliated websites. Never rely on the information on Nature's Brands website and any of its affiliated sites in place of seeking professional medical advice. Nature's Brands is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this site. You are encouraged to consult with your doctor or healthcare professional with regards to information contained on or through Nature's Brands website and any of its affiliated sites. After reading articles, sales materials or other content from Nature's Brands website and any of its related websites, you are encouraged to review the information carefully with your professional healthcare provider.

Treatment Disclaimer: These statements have not been evaluated by the Food & Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

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